Privacy Policy

1. Introduction

At Wave India Tour & Travels, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, submit a booking inquiry, or communicate with our tour coordinators.

2. Information We Collect

We collect information that you voluntarily provide to us when expressing interest in obtaining information about our services or booking a trip:

• Personal Details: Full name, email address, phone number, and physical address.
• Travel Preferences: Target destinations within Kashmir, departure dates, group size headcount, approximate budgets, and special requests (e.g., central room heaters, hotel grades, meal plans).
• Automatically Collected Data: When you navigate our site, we may automatically collect certain device details, IP addresses, browser specifications, and referral sources via cookies or analytics tools.

3. How We Use Your Information

We use personal information collected via our site for a variety of business purposes:

• To customize and design your tour itineraries and coordinate packages in Pahalgam, Srinagar, Gulmarg, and other Kashmir sectors.
• To connect you with our tour coordinators via WhatsApp or phone call.
• To record leads and maintain local office records of inquiries.
• To send booking confirmation receipts, travel vouchers, and itinerary updates.
• To monitor and analyze site usage trends to improve user experience.

4. Data Storage and Security

Your inquiry information is securely stored inside Firestore database instances and is protected by encrypted network tunnels. We limit access to your details strictly to authorized Wave India reservation staff, local cab operators, and hotel coordinators. While we use industry-standard security measures, no electronic transmission over the internet can be guaranteed 100% secure.

5. Third-Party Sharing

We do not sell, rent, or lease your personal information. We only share details with trusted third parties strictly necessary to perform your travel services:

• Hotels and Houseboats: To reserve rooms under your name.
• Local Transport Unions: To coordinate union cab transfers in Pahalgam, Gulmarg, or Sonamarg.
• J&K Cable Car Corporation: If you request us to pre-book Gondola Phase 1 & 2 tickets.

6. Your Consent and Rights

By using our website, submitting booking forms, or chatting with us on WhatsApp, you consent to our collection and usage of your personal information as detailed in this policy. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us directly.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our local office: